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Is Your Ransomware Recovery Plan Solid? 5 Ways to Know

With the average data breach costing nearly $4 million, most businesses can't afford to deal with a ransomware attack. Instead of rushing to stop the loss when you get hit with ransomware, you need a ransomware recovery plan to help complement your preparation. While you don't want to become a victim, if you are, it doesn't have to be as dire as it is for some companies. Here are 5 things to ask yourself to know if you're prepared to get hit with ransomware.
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5 Ways Bad Customer Service Affects Your Business

Whether you choose to believe it or not, bad customer service can have a serious impact on the overall health of your business. In the short term, it can affect sales, and in the long term, it can affect your business in a myriad of ways. For example, it can harm your brand, your reputation, and more. In this post, we'll discuss 5 of the ways poor customer service can hurt your business, so you can determine what needs to be changed and what you can do about it - if anything.
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The Benefits of VOIP for Your Business

8 out of every 10 small businesses fold within 18 months of opening their doors. That harrowing statistic sheds light on the fact that in today's extremely competitive business landscape, being productive and keeping costs down is important to bucking the widespread trend of shrinking profits and potential failure. There are many ways businesses both big and small can trim their organization's fat and streamline their processes. Perhaps one of the most popular ways is by putting their traditional phone service on hold and upgrading to VOIP. VOIP, or Voice Over Internet Protocol phone services, works by converting sound into digital voice. It then transfers that digital signal through your pre-existing internet connection to complete calls.
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Big Data Trends in 2018 to Watch For

The amount of data stored on the Internet-connected servers around the world is nearly incalculable. The big four data tech companies' servers - Google, Amazon, Microsoft, and Facebook - hold more than 1.2 million terabytes of information alone. We're only now on the cusp of creating the computational power necessary to analyze this data, and put it to good use. When it comes to healthcare, having more data and more ways to access it and analyze it can lead to better patient care.
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2018 GDPR Checklist: Are You Compliant?

You'd have to be living under a rock lately to not have heard of GDPR. The media has been warning businesses for some time, and email inboxes have been filling up with updated privacy policies. So, having a 2018 GDPR checklist is essential to getting your business ready and compliant. But understanding all the lengthy articles and legal jargon can be overwhelming. What exactly do you need to concentrate on when getting your business ready?
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How to Switch Your Business to Internet Calling: A Step By Step Guide

Is it time for your business to move away from landlines and enter the world of internet calling? You may be thinking: if people are cutting ties with landline phones, maybe you can do the same thing. Simply put, Voice over Internet Protocol (VoIP) allows you to make and receive phone calls via the internet. It is a fantastic tool for businesses that have work from home options. With the service, you can quickly add lines with less hassle than a traditional landline.
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What is VoIP Caller? What You Need to Know

Telecommunication is an ever-changing phenomenon. For decades, we've had a multitude of ways to reach out to people, and they've all come with specific benefits, limitations, and price points. But, things got tricky when it came to stuff like international calling service. Poor connections, dropped calls, and hefty price tags were just a few. Happily, the future marches on.
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Why Your Company Needs Secure Online Fax

When was the last time you used a fax machine? Maybe you just faxed something this morning, or maybe, you haven't used on in years. If you're on the latter end of the scale, you've got some waking up to do. As great as digital advancements like emails and other communication systems are, nothing matches up to secure online fax. Here's a closer look at why faxing is still necessary in the digital age of today, and the benefits it can offer your business.
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What to Look for in Secure Email Providers

In the new age of technology, it is more important than ever for businesses to ensure their online data is protected. Being hacked can be detrimental to a company, leading to the compromise of both their employees and their clients. Security breaches will end up costing your business a ton of money in collateral damage and legal fees. You need to do whatever you can to take proper precautions in protecting your business.
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5 Reasons Why Your Wi-Fi Isn't Working (And How to Fix It!)

The Internet has been around for almost 30 years and it's now as crucial to many of us as electricity. And since the start of wi-fi in 1997, we've become even more dependent upon our need for access to the World Wide Web. You use your wireless Internet connection for both personal and professional projects, and it's super important that it stays working fast and reliably, right?