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5 IT Desktop Support Certifications Your Support Team Should Have

These days, having IT support is vital for your business. If you're not a tech master, understanding troubleshooting and repair is difficult. But if you're not a tech expert, who says your staff is tech experts? While there are plenty of IT education and training opportunities, there are ways you can ensure your IT staff are true professionals. Certifications are one way to identify an experienced employee from an entry-level IT tech. But with so many types of certifications, many employers overlook this benefit. If you're hiring for an IT team, you need to check for certain certifications on their resumes. Here are 5 of the best desktop support certifications.
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Check Please: Why Your Business Needs a Service Desk

Every business, no matter what business it is, depends on technology to deliver or market its product. So what happens when that technology breaks? Somebody has to fix it, and if you don't have a reliable service desk, it'll be you or one of your employees. Take a look at these three main reasons your business needs the right IT help.