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security

How to Switch Your Business to Internet Calling: A Step By Step Guide

Is it time for your business to move away from landlines and enter the world of internet calling? You may be thinking: if people are cutting ties with landline phones, maybe you can do the same thing. Simply put, Voice over Internet Protocol (VoIP) allows you to make and receive phone calls via the internet. It is a fantastic tool for businesses that have work from home options. With the service, you can quickly add lines with less hassle than a traditional landline.
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What is VoIP Caller? What You Need to Know

Telecommunication is an ever-changing phenomenon. For decades, we've had a multitude of ways to reach out to people, and they've all come with specific benefits, limitations, and price points. But, things got tricky when it came to stuff like international calling service. Poor connections, dropped calls, and hefty price tags were just a few. Happily, the future marches on.
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Call Tracking and Analysis: How to Elevate Your Marketing Strategy

Did you know that inbound calls to your business are worth five to 10 times more than those generated by forms? Call tracking has been used for years. At first, it was used to assess the capabilities of a business's call center workers. While this is still important, there's actually another - more important role - for calls. By using call tracking analytics gathered by call tracking software, you can elevate your marketing strategy significantly.
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How to Make a Business Continuity Plan: A Step by Step Guide

Disasters happen when we least expect it. Being prepared for the worst case scenario is what separates you from the other companies who aren't. If you're thinking ahead about the well being of your company or looking to revamp your business continuity plan, here's a guide to help you plan for when the worst case scenario becomes a reality.
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Why Your Company Needs Secure Online Fax

When was the last time you used a fax machine? Maybe you just faxed something this morning, or maybe, you haven't used on in years. If you're on the latter end of the scale, you've got some waking up to do. As great as digital advancements like emails and other communication systems are, nothing matches up to secure online fax. Here's a closer look at why faxing is still necessary in the digital age of today, and the benefits it can offer your business.
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What to Look for in Secure Email Providers

In the new age of technology, it is more important than ever for businesses to ensure their online data is protected. Being hacked can be detrimental to a company, leading to the compromise of both their employees and their clients. Security breaches will end up costing your business a ton of money in collateral damage and legal fees. You need to do whatever you can to take proper precautions in protecting your business.
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What Your IT Consultant Wants You to Know

Are you tired of losing valuable working time to IT problems? Do you feel like your current software or security plan just isn't as effective as you'd like it to be? The truth is that, sometimes, the fault lies with you. But what are you doing wrong? In this post, we'll tell you five of the most important IT tips and tricks that your technical consultant wishes you knew. Then, we'll tell you where you can find the top IT professionals to help you to make them a part of your overall communications and security strategy.
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An Introduction to Types of Cloud Computing

So you've heard that cloud computing is a big deal, and you want in. That's great. The problem is knowing where to start. There are many different types of cloud computing, and it can be really challenging to find out which one suits your business needs. Luckily for you, we're here to help with that. Read on to learn more about cloud computing and what each type could do for your company.
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The Benefits of Unified Communications as a Service

Do you run a global company? Are your operations expanding via partnerships or services you've outsourced to businesses overseas? Or, are you just looking for ways to make communication more effective at your home office? There's one thing all of these situations have in common: the need for unified communications as a service. This is a cloud-based tool that is transforming how businesses operate. It may be the missing piece you didn't realize was available. Large-scale corporations and businesses who are still in early growth stages are implementing this practice everywhere.
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9 Cloud Mistakes That Can Affect Your Business

There is no question that cloud services can prove a boon to businesses. Cloud services can save you time and money on IT infrastructure. They make it far easier for employees to telecommute. They can also speed up continuity and recovery after a disaster. That doesn't mean putting applications or data in the cloud is a risk-free proposition. There are many cloud mistakes that can negatively affect your business. Keep reading and we'll walk you through nine of the more common mistakes.