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5 Ways Bad Customer Service Affects Your Business

Whether you choose to believe it or not, bad customer service can have a serious impact on the overall health of your business. In the short term, it can affect sales, and in the long term, it [...]

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The Benefits of VOIP for Your Business

8 out of every 10 small businesses fold within 18 months of opening their doors. That harrowing statistic sheds light on the fact that in today's extremely competitive business landscape, being [...]

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5 IT Desktop Support Certifications Your Support Team Should Have

These days, having IT support is vital for your business. If you're not a tech master, understanding troubleshooting and repair is difficult. But if you're not a tech expert, who says your staff [...]

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5 Ways to Protect Yourself Against Ransomware Attacks

Worried about data security? If you're not, you probably should be. The number of ransomware attacks last year rose by over 90% with no sign of slowing down. If you're a business owner reliant on [...]

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2018 GDPR Checklist: Are You Compliant?

You'd have to be living under a rock lately to not have heard of GDPR. The media has been warning businesses for some time, and email inboxes have been filling up with updated privacy policies. [...]