IT Consulting Services
Technology Consulting is a key component of our services. As with a business first approach, we’ve measured on how we can help improve the overall efficiency of the organization. This requires business acumen and maturity that transcends technology.
Large companies have technical depart resources that are responsible for planning how technology will be used to meet business goals. We fulfill that role for your business as part of the managed IT services we provide. We will schedule regular meetings with you to keep informed of your business plans and offer our knowledge, expertise and guidance on how technology can best meet your business objectives.
Part of the Virtual CIO concept. We meet with key decision makers in your organization to discuss the near-term business development goals of your organization and how relevant technologies can best be leveraged to achieve the stated business goals.
ThinkSecureNet frequently performs project management services for clients. We typically define an IT project as “Additions, Move or Changes” to the existing network. The ThinkSecureNet Managed Care and Managed Complete service plans include Project Management and Implementation as a significant value-added service. We will always provide a written scope of work for complex projects.
We provide you the best solution & strategy to make your business excellent.
Managed services provide your business the ultimate peace of mind knowing that you have a team of knowledgeable engineers standing by to proactively alert you when a problem arises, as well as the technical resources needed to resolve an issue swiftly reducing downtime.
Traditional break/fix models work well for smaller organizations with a simple network and infrastructure. However, as businesses grow, so does the complexity of their technology. Reduce the overhead of hiring IT staff and increase your access to SME (Subject Matter Experts) with a convenient flat rate fee every month. Our engineers will proactively manage your network, saving your business time and costs.
Move away from the traditional break/fix technology model that typically costs an enormous amount in both downtime and money whenever an issue arises. With managed services, you get access to our award-winning team for a fraction of the cost of hiring full-time IT staff to fix your technology issues. Bring a balance to your IT budget and get peace of mind with our Managed IT solutions.
Tracking technology assets and ongoing updates of network documentation is an important value-add to your organization. The ability to provide rapid response to issues depends on accurate information. The sum total of information about your organization’s technologies allows us and your management team to make important decisions. For these reasons this information is an extremely valuable management tool.
A value-add service we provide are monthly reports to show you how your systems are performing and what we’re doing to keep them maintained. We also report on how we’re doing service-wise. We gather information on various system related metrics to show you how your covered systems are performing and the maintenance tasks we’ve completed. We also report on service related metrics such as response times, resolution times, and service-type categories to give valuable insight in the service we perform.