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Help Desk Support Technician

[mk_page_section padding_top=”0″ sidebar=”sidebar-1″][vc_column][vc_column_text]REPORTS TO: CIO / CEO
Compensation: Negotiable
Employment type: Full-Time

Duties/Skills:

  • Responsible for installation and maintenance of desktop computers, applications and related technologies.
  • Responsible for end user support for all computer and communications systems, networking and server side maintenance.
  • Applicant must provide professional, prompt and courteous end user assistance for all computing devices and applications.
  • Troubleshoot and replace hardware, hard drives, memory, and other networking peripherals. Install operating systems, reload, desktops and notebooks.
  • Work with help-desk ticket system to track and resolve issues.
  • The qualified applicant must have the ability to handle a large number of calls and tickets and the ability to work with users of all levels.
  • An eager and helpful attitude is a must. Work is performed with little supervision and requires initiative and judgment.

Benefits include:

  • Paid time off- Vacation
  • Personal, sick and holidays
  • 401k Match
  • Aflac
  • Company sponsored events

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