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How VoIP Can Improve Small Businesses: Streamline Customer Service with Better Clarity

The pain points of the retail industry are many, and you're probably finding new ones every year that you try to solve. Some are perhaps glaringly obvious, yet you fear making changes, only because switching to new technology takes too much downtime.
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How VoIP Can Improve Small Businesses: Steps Toward Making the Changeover

As someone who works in the retail industry, you're likely seeing many of your competitors using new technologies you figure you'll need eventually. One of those is VoIP (or Voice over Internet Protocol) technology that digitizes your phone system. It's an effective escape from the burden of standard telephone service and receiving expensive bills.
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VoIP Solutions For Retailers: Streamlined Workflow During Holiday Season

There are many types of retail environments, yet, generally, these are physical store fronts interacting with consumers face-to-face. Many retailers also have an online presence, in order to capitalize on the increase in online shopping (esp. during the holidays).
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5 Ways VoIP Can Help Healthcare Providers Save Money

The call center in your healthcare center has probably had numerous headaches lately if you’re still using landline phone services. Even if you’ve used this system for years, it’s become far too cumbersome in a time when competition in healthcare is more intense than ever. That’s especially true when you start getting an influx of patient calls, plus juggling more complex healthcare procedures.
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5 Ways VoIP Can Improve Small Businesses

VoIP, which stands for voice over Internet protocol, might sound like the latest technology, but the truth is that it's been around for decades. It's only been recently, with the widespread use of high-speed Internet, that VoIP has become accessible to everyone, though.
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How VoIP Can Improve Your Restaurant Business

Restaurants deal with many unique communication needs. They typically have surges of phone traffic in advance of lunch and dinner times, may have multiple locations, and often need to keep several customers on hold as they check on things.