The Benefits of Unified Communications as a Service

Do you run a global company? Are your operations expanding via partnerships or services you've outsourced to businesses overseas? Or, are you just looking for ways to make communication more effective at your home office? There's one thing all of these situations have in common: the need for unified communications as a service. This is a cloud-based tool that is transforming how businesses operate. It may be the missing piece you didn't realize was available. Large-scale corporations and businesses who are still in early growth stages are implementing this practice everywhere.

Why VOIP Will Improve Your Business Productivity

Do you own a business? Are you looking for ways to improve workplace productivity? If so, then it may be time to try a new productivity tool. Nowadays, there are several options to choose from, including voice over IP (VoIP) telephony services. These are some of the most powerful yet overlooked ways to grow a business. VoIP networks offer more benefits than just an increase in productivity. Let's see what makes them so great!
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How Do Call Analytics Improve Your Company's ROI?

Are you looking to improve the marketing and sales ROI of your business? If so, you should be investing time and energy into your call analytics. By measuring everything from inbound calls to customer complaints, you can determine which calls are leading to conversions, and pivot your strategy accordingly. Not sure what these analytics are how they can improve your company's ROI? In this article, we'll cover everything you need to know about call analytics as well as its benefits so you can decide if this IT solution is right for you.

The Best Cloud Solutions For Small Business in 2018

Not convinced yet that cloud computing is the future of your…
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Upgrade: Why Call Center Software Matters to Your Customers

Customers are integral to the success of your business. When a customer does service with you, you want them to have the best experience. Customer service includes more than putting on a smile and acting friendly. Customer flow helps maintain organization and structure. The best way to enable this is using great software, especially if your customer service relies heavily on phone calls.
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How to Manage Call Flow in Healthcare

In today's world of hacks and data breaches, there's no such thing as being too careful when it comes to protecting your healthcare brand. Be it from online reviews, digital scams, or social media disasters, tackling brand management can seem like a huge task. Interested in keeping your healthcare brand stronger than ever? Then read on, we're walking you through five ways to protect your brand.
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Why Your Office Needs Secure Fax Services

Still using traditional fax machines? Wondering if your documents are at risk? If you're still relying on an old fax machine in your medical office, you may be making a mistake. Traditional fax machines can be insecure and aren't the best choice when it comes to sending sensitive data. If you're looking to send data and documents securely, it may be time to start using secure fax services. Secure email and fax solutions can be a big help for any organization who needs to send information while keeping it as secure as possible.

5 Uses for a Wireless Communication System

It's amazing how a wireless communication system enhances our…
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Why You Need Secure Private Email in 2018

Did you know expenses for cybercrime losses are expected to reach $6 trillion by 2021? This means email interception is a common problem that needs your immediate attention. Simple, appropriate precautions can keep your information safe from these cyber predators. Let's take a look at why you need a secure private email in 2018.

What You Need To Know About The Future Of Healthcare Solutions

Every year, the United States spends more than $8,000 per person on healthcare, more than any other industrialized nation in the world. That said, new healthcare solutions are developing rapidly to change medicine for the better. New technology and IT systems have the potential to make American healthcare more efficient and affordable. These developments could lead to significant changes in the ways that Americans access the care they need.