cybersecurity

Hurricane Preparedness Checklist for Healthcare

We prepared a free printable checklist that can help your organization…
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Benefits of Switching to a Managed IT Service Provider Instead of DIY

For years, businesses would use the break/fix model to deal with…
wifi

Why Your Hospital Needs a Strong IT Support Team

In 2016, more than 27 million healthcare patients had their records hacked. That's a whole lot of important, confidential information that may have been protected with better IT support. As much as any large company, hospitals need to protect information. Would you feel comfortable using a hospital that was known for having poor cybersecurity? Probably not. Neither would we.
security

How to Switch Your Business to Internet Calling: A Step By Step Guide

Is it time for your business to move away from landlines and enter the world of internet calling? You may be thinking: if people are cutting ties with landline phones, maybe you can do the same thing. Simply put, Voice over Internet Protocol (VoIP) allows you to make and receive phone calls via the internet. It is a fantastic tool for businesses that have work from home options. With the service, you can quickly add lines with less hassle than a traditional landline.
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How to Make a Business Continuity Plan: A Step by Step Guide

Disasters happen when we least expect it. Being prepared for the worst case scenario is what separates you from the other companies who aren't. If you're thinking ahead about the well being of your company or looking to revamp your business continuity plan, here's a guide to help you plan for when the worst case scenario becomes a reality.
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What Your IT Consultant Wants You to Know

Are you tired of losing valuable working time to IT problems? Do you feel like your current software or security plan just isn't as effective as you'd like it to be? The truth is that, sometimes, the fault lies with you. But what are you doing wrong? In this post, we'll tell you five of the most important IT tips and tricks that your technical consultant wishes you knew. Then, we'll tell you where you can find the top IT professionals to help you to make them a part of your overall communications and security strategy.
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9 Cloud Mistakes That Can Affect Your Business

There is no question that cloud services can prove a boon to businesses. Cloud services can save you time and money on IT infrastructure. They make it far easier for employees to telecommute. They can also speed up continuity and recovery after a disaster. That doesn't mean putting applications or data in the cloud is a risk-free proposition. There are many cloud mistakes that can negatively affect your business. Keep reading and we'll walk you through nine of the more common mistakes.
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How Do Call Analytics Improve Your Company's ROI?

Are you looking to improve the marketing and sales ROI of your business? If so, you should be investing time and energy into your call analytics. By measuring everything from inbound calls to customer complaints, you can determine which calls are leading to conversions, and pivot your strategy accordingly. Not sure what these analytics are how they can improve your company's ROI? In this article, we'll cover everything you need to know about call analytics as well as its benefits so you can decide if this IT solution is right for you.
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5 Reasons You Need a Help Desk

Almost 1 million new technology viruses are created every day. If your business relies on computers or tablets to get your work done then a virus or tech problem can sometimes mean the loss of thousands of dollars. A technology help desk can help your business through these problems and more. Still not convinced? Read on to learn what it is and how it can help:
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The Best Cloud Solutions For Small Business in 2018

Not convinced yet that cloud computing is the future of your…