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Check Please: Why Your Business Needs a Service Desk

Every business, no matter what business it is, depends on technology to deliver or market its product. So what happens when that technology breaks? Somebody has to fix it, and if you don't have a reliable service desk, it'll be you or one of your employees. Take a look at these three main reasons your business needs the right IT help.
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How IT Infrastructure Benefits a Business

Every part of your business -- from the back-end operations to the customer experience -- is affected by IT infrastructure. As more companies are making the switch to cloud-based services, spending in this area is expected to keep increasing even as traditional IT services slow a little. For business owners, investing in a comprehensive IT infrastructure is one of the most important decisions to make. It begins with choosing the right IT consultant and getting a full understanding of your company's needs and potential weak spots. They'll help set up your infrastructure and put you in a position for long-term success.
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Why Secure Communications in 2018 Are a Must

It only takes two little words to send even the most powerful business into a spiral of panic: data breach. It feels as if there's a new breach every day, costing businesses billions of dollars in addition to the loss of consumer confidence. That's why it's so surprising that only 42 percent of businesses claimed they were concerned about a possible attack. Businesses need more than a basic firewall and a creative password. They need to invest in secure communication solutions that are going to keep their info safe when they need it the most.
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5 Uses for a Wireless Communication System

It's amazing how a wireless communication system enhances our…
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Intro to Business Continuity Management

You just put in a hard day at the office. You spent all morning and afternoon working on that massive case for the company’s biggest client, and it’s finally ready for their approval. You’re just about to turn out the lights when your cell phone rings. You recognize the number from the office. Hesitantly, you pick up and hear your boss’s panicked voice.
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Why Cloud Technology Solutions are Right for You

Cloud technology solutions are the wave of the future. Just ask…
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The Top Tools and Project Management Services

What does it take to turn your company into a profitable business? For one, it takes great talent. And with it, you need top-of-the-line tools. Together, you can better manage and operate your business. Without them, you will fall behind your competition and struggle to catch and keep up with them. If you're not abreast of the latest project management services on the market, then this guide is for you. Let's take a quick look at some of the top tools you should add to your arsenal today.
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We Know How VoIP Can Improve Your Small Businesses

One of the issues that affects many small business offices is how much time gets wasted on answering phone calls. This problem isn't always the lack of efficiency of the employees, especially if they are accustomed to sophisticated phone systems. It could be that your small business has not invested enough in a sensible phone system. It's time to consider how VoIP can improve your small business communications without breaking the bank.
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How VoIP Improves Small Businesses: Enhanced Communication in Your Restaurant

Running a restaurant is no picnic, so to speak, and trying to keep up with competitors is sometimes a thankless task. Even though you think you have a unique brand and a standout menu from competing local eateries, are you really helping yourself become more successful? As a small restaurant, you're perhaps falling behind due to being unable to communicate well with customers or staff.
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3 Great Features of Hosted VoIP that Benefit Restaurants

Technology has come a long way since the telegraph, now telephony systems have reached a new plateau of innovation with hosted VoIP telephony systems. While many businesses are making the switch because of the nature of their communication needs, restaurant businesses may wonder if this upgrade is for them too? Put simply, the answer is yes, VoIP telephony has specific solutions suited for this industry; in order to explain further, let's examine 3 great features of hosted VoIP that benefit restaurants.