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Communication

VoIP vs POTS: How VoIP Phone Systems Work Differently from POTS?

Ever wondered what phone systems exist? Whether it is VoIP (Voice over Internet Protocol) or POTS (Plain Old Telephone Service), what matters most is knowing the difference between them and choosing the one...

Communication

VoIP vs Traditional Phone Services: How VoIP Differs From Landlines

Did you know that 63% of startups use VoIP phones to communicate? Another 24% plan to switch from traditional telephone service to VoIP soon. This is quite an impressive level of popularity for any kind of...

Communication

3 Proven Tips to Optimize Your Call Flow for Customer Satisfaction

Improve call flows with these engaging tips. Turn phone calls into points of conversion and experience customer service success like never before! Having excellent call flows for your business is important....