On September 11, 2001, Americans learned first-hand how necessary it was for businesses to create a working plan for emergency situations. Those businesses who were located below 14th street in Manhattan...
Almost 1 million new technology viruses are created every day. If your business relies on computers or tablets to get your work done then a virus or tech problem can sometimes mean the loss of thousands of...
In today’s competitive business landscape, companies are relying on technology to improve their offerings, streamline their processes, and protect their data. But remaining one step ahead of the competition is...
Customers are integral to the success of your business. When a customer does service with you, you want them to have the best experience. Customer service includes more than putting on a smile and acting...
Productivity: it’s time that translates into money.
Ever wondered what phone systems exist? Whether it is VoIP (Voice over Internet Protocol) or POTS (Plain Old Telephone Service), what matters most is knowing the difference between them and choosing the one...
Did you know that 63% of startups use VoIP phones to communicate? Another 24% plan to switch from traditional telephone service to VoIP soon. This is quite an impressive level of popularity for any kind of...
Improve call flows with these engaging tips. Turn phone calls into points of conversion and experience customer service success like never before! Having excellent call flows for your business is important....
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