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Hurricane Preparedness Checklist for Businesses

Download your free printable checklist that can help your business and staff prepare for a natural disaster!
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Benefits of Switching to a Managed IT Service Provider Instead of DIY

For years, businesses would use the break/fix model to deal with…
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Is Your Ransomware Recovery Plan Solid? 5 Ways to Know

With the average data breach costing nearly $4 million, most businesses can't afford to deal with a ransomware attack. Instead of rushing to stop the loss when you get hit with ransomware, you need a ransomware recovery plan to help complement your preparation. While you don't want to become a victim, if you are, it doesn't have to be as dire as it is for some companies. Here are 5 things to ask yourself to know if you're prepared to get hit with ransomware.
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Top 5 Computer Security Threats That Could Cost You Millions

The Internet is a beautiful thing. You can shop online, conduct business, and watch cute cat videos. But like the Wild West, the Internet has outlaws. Hackers steal millions of dollars worth of data every day. In fact, half of all small businesses report suffering a cyber attack. Even the big guys like Sony aren't immune to a cyber thief's sticky fingers. Knowing is half the battle, especially in the digital space. These five common computer security threats could ruin you if left undetected.
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5 Ways Bad Customer Service Affects Your Business

Whether you choose to believe it or not, bad customer service can have a serious impact on the overall health of your business. In the short term, it can affect sales, and in the long term, it can affect your business in a myriad of ways. For example, it can harm your brand, your reputation, and more. In this post, we'll discuss 5 of the ways poor customer service can hurt your business, so you can determine what needs to be changed and what you can do about it - if anything.
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The Benefits of VOIP for Your Business

8 out of every 10 small businesses fold within 18 months of opening their doors. That harrowing statistic sheds light on the fact that in today's extremely competitive business landscape, being productive and keeping costs down is important to bucking the widespread trend of shrinking profits and potential failure. There are many ways businesses both big and small can trim their organization's fat and streamline their processes. Perhaps one of the most popular ways is by putting their traditional phone service on hold and upgrading to VOIP. VOIP, or Voice Over Internet Protocol phone services, works by converting sound into digital voice. It then transfers that digital signal through your pre-existing internet connection to complete calls.
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5 IT Desktop Support Certifications Your Support Team Should Have

These days, having IT support is vital for your business. If you're not a tech master, understanding troubleshooting and repair is difficult. But if you're not a tech expert, who says your staff is tech experts? While there are plenty of IT education and training opportunities, there are ways you can ensure your IT staff are true professionals. Certifications are one way to identify an experienced employee from an entry-level IT tech. But with so many types of certifications, many employers overlook this benefit. If you're hiring for an IT team, you need to check for certain certifications on their resumes. Here are 5 of the best desktop support certifications.
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5 Ways to Protect Yourself Against Ransomware Attacks

Worried about data security? If you're not, you probably should be. The number of ransomware attacks last year rose by over 90% with no sign of slowing down. If you're a business owner reliant on technology, you're putting your whole business at risk if you aren't putting up the best protection against ransomware that you can. But if you're unsure just how to respond, then these 5 ways to protect both you and your business from malicious intrusion should help.
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The Most Dangerous Ransomware Viruses

Ransomware poses a major threat to many online businesses. If a company becomes infected, they will lose time and productivity. As well as a lot of money. A ransomware attack holds your computer hostage: the attackers will only give you the key to unlocking it if you give them what they want. It's extortion on a cyber level, and it's a nightmare to fight. The best ways to avoid falling victim to a ransomware attack is to make sure that your security is up to par and to learn about the most dangerous ransomware viruses out there. Here are a few that you should always be aware of.
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What Is Endpoint Encryption and How Does It Work?

A recent survey carried out in January 2018, revealed that 63 percent of businesses worldwide adopt the use of endpoint encryption in their networks. According to this same report, the endpoint encryption remains a powerful tool. It helps to protect an enterprise's database. Do you know that one single employee's mistake can impact the security of your company's entire network? Big businesses and small ones worldwide are susceptible to cyber threats. This can be in form of a network breach or stolen or lost computers.